{"id":3,"date":"2023-06-15T02:01:02","date_gmt":"2023-06-15T02:01:02","guid":{"rendered":"https:\/\/casa-antena.oscardiaz.digital\/?page_id=3"},"modified":"2026-05-15T13:52:56","modified_gmt":"2026-05-15T19:52:56","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/casaantena.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n<h1 class=\"wp-block-heading\">Casa Antena |\u00a0 Privacy Policy<\/h1>\r\n<p><em>Last updated: May 2026<\/em><\/p>\r\n<p>At Casa Antena, operated by <strong>Antena Labs, S.C.<\/strong>, we value your privacy and are committed to protecting your personal data.<\/p>\r\n<p>This <strong>Privacy Policy<\/strong> explains, in a clear and transparent manner, how we collect, use, protect, and, in certain cases, share your information when you visit our website, make a reservation, request information, or use any of our services.<\/p>\r\n<p>Our commitment is to provide a secure, transparent, and respectful experience aligned with your privacy rights.<\/p>\r\n<h2><br \/>1. Data Controller<\/h2>\r\n<p>The entity responsible for processing your personal data is:<\/p>\r\n<p>Legal Entity: <strong>Antena Labs, S.C.<\/strong><br \/>Tax ID (RFC): <strong>ALA1607223X7<\/strong><br \/>Address: <strong>Calle Fil\u00f3sofos No. 204, Col. Panorama, C.P. 37160, Le\u00f3n, Guanajuato, Mexico<\/strong><br \/>Contact Email: <a href=\"mailto:info@casaantena.com\"><strong>info@casaantena.com<\/strong><\/a><\/p>\r\n<p>For any questions related to privacy or personal data protection, you may contact us through the email address above.<\/p>\r\n<h2><br \/>2. Personal Data We Collect<\/h2>\r\n<p>We may collect and process the following categories of personal data:<\/p>\r\n<h3>Identification Data<\/h3>\r\n<ul>\r\n<li>Full name<\/li>\r\n<li>Electronic signature or digital acceptance of terms<\/li>\r\n<\/ul>\r\n<h3>Contact Information<\/h3>\r\n<ul>\r\n<li>Email address<\/li>\r\n<li>Phone number<\/li>\r\n<li>WhatsApp or related messaging platforms<\/li>\r\n<li>Postal address or country of residence<\/li>\r\n<\/ul>\r\n<h3>Reservation Information<\/h3>\r\n<ul>\r\n<li>Stay dates or space rental dates<\/li>\r\n<li>Number of guests<\/li>\r\n<li>Preferences or notes related to your reservation<\/li>\r\n<\/ul>\r\n<h3><strong>Tax and Administrative Information<\/strong><\/h3>\r\n<p>When required for invoicing or administrative purposes:<\/p>\r\n<ul>\r\n<li>Tax identification information (RFC)<\/li>\r\n<li>Business or legal entity name<\/li>\r\n<li>Billing information<\/li>\r\n<li>Payment confirmations<\/li>\r\n<li>Information required for issuing Mexican electronic invoices (CFDI) or international invoices<\/li>\r\n<\/ul>\r\n<p>Important: Casa Antena does not directly store complete credit or debit card information. Payments are processed through certified third-party payment platforms.<\/p>\r\n<h3>Technical and Browsing Information<\/h3>\r\n<ul>\r\n<li>IP address<\/li>\r\n<li>Browser and device type<\/li>\r\n<li>Cookies and similar technologies<\/li>\r\n<li>Analytical information regarding browsing preferences and website interaction<\/li>\r\n<\/ul>\r\n<h2>\u00a0<\/h2>\r\n<h2>3. Purpose of Data Processing<\/h2>\r\n<p>We use your information for the following purposes:<\/p>\r\n<ul>\r\n<li>To manage and confirm reservations or space rental requests.<\/li>\r\n<li>To facilitate communication before, during, and after your stay or event.<\/li>\r\n<li>To process payments and verify transactions.<\/li>\r\n<li>To issue Mexican tax invoices (CFDI) or international invoices.<\/li>\r\n<li>To provide customer support and respond to inquiries or requests.<\/li>\r\n<li>To improve the functionality, security, and browsing experience of our website.<\/li>\r\n<li>To comply with applicable legal, tax, and regulatory obligations.<\/li>\r\n<li>To help protect the safety of our guests, visitors, and properties.<\/li>\r\n<\/ul>\r\n<h2>\u00a0<\/h2>\r\n<h2>4. Legal Basis for Processing<\/h2>\r\n<p>We process your personal data based on one or more of the following legal grounds:<\/p>\r\n<ul>\r\n<li>Your express or implied consent.<\/li>\r\n<li>The necessity to perform a reservation, request, or contractual relationship.<\/li>\r\n<li>Compliance with applicable legal and tax obligations.<\/li>\r\n<li>Our legitimate interest in improving our services, protecting our operations, and maintaining the security of our platforms.<\/li>\r\n<\/ul>\r\n<h2>\u00a0<\/h2>\r\n<h2>5. Cookies and Similar Technologies<\/h2>\r\n<p>Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and optimize our services.<\/p>\r\n<p>These cookies may include:<\/p>\r\n<ul>\r\n<li>Essential cookies: necessary for the operation of the website and reservation system.<\/li>\r\n<li>Functional cookies: used to remember settings and preferences.<\/li>\r\n<li>Analytical cookies: used to understand how users interact with our website.<\/li>\r\n<li>Performance cookies: used to improve speed and functionality.<\/li>\r\n<\/ul>\r\n<p>You may manage your cookie preferences at any time through our cookie banner or cookie settings center available on the website.<\/p>\r\n<p>For more information, please refer to our <a href=\"https:\/\/casaantena.com\/cookies-policy\/\" target=\"_blank\" rel=\"noopener\"><strong>Cookies Policy<\/strong><\/a>.<\/p>\r\n<h2>\u00a0<\/h2>\r\n<h2>6. Data Sharing and Disclosure<\/h2>\r\n<p>Casa Antena does not sell or commercially trade your personal data.<\/p>\r\n<p>However, certain information may be shared with third parties strictly when necessary for the proper provision of our services, including:<\/p>\r\n<h3>Technology Platforms and Service Providers<\/h3>\r\n<p>We may use third-party services to support our operations, including:<\/p>\r\n<ul>\r\n<li>external booking platforms (such as Airbnb or Booking.com)<\/li>\r\n<li>payment processors (such as Stripe or PayPal)<\/li>\r\n<li>hosting and website security providers<\/li>\r\n<li>analytics and performance tools<\/li>\r\n<li>email and automated communication systems<\/li>\r\n<\/ul>\r\n<p>These providers may process information in accordance with their own privacy policies and security standards.<\/p>\r\n<h3>Competent Authorities<\/h3>\r\n<p>When required by applicable law or by tax, regulatory, or judicial authorities.<\/p>\r\n<h2>\u00a0<\/h2>\r\n<h2>7. International Data Transfers<\/h2>\r\n<p>Some technology providers used by Casa Antena may store or process information outside of Mexico.<\/p>\r\n<p>In such cases, we seek to work with platforms that implement reasonable data protection and security standards consistent with applicable international practices.<\/p>\r\n<h2>\u00a0<\/h2>\r\n<h2>8. Data Retention<\/h2>\r\n<p>We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and for the periods required by applicable legal, tax, administrative, or security obligations.<\/p>\r\n<p>Once the applicable retention period has ended, your information will be securely deleted or anonymized when appropriate.<\/p>\r\n<h2>\u00a0<\/h2>\r\n<h2>9. Information Protection and Security<\/h2>\r\n<p>We implement reasonable technical, administrative, and organizational measures to protect your information against loss, misuse, unauthorized access, alteration, or disclosure.<\/p>\r\n<p>These measures may include, among others:<\/p>\r\n<ul>\r\n<li>secure SSL-encrypted connections<\/li>\r\n<li>authentication and access control systems<\/li>\r\n<li>anti-spam and malicious access protection tools<\/li>\r\n<li>regular updates to our technological platforms<\/li>\r\n<\/ul>\r\n<p>Although no system is entirely infallible, we continuously work to maintain a secure digital environment.<\/p>\r\n<h2>\u00a0<\/h2>\r\n<h2>10. Privacy Rights and ARCO Rights<\/h2>\r\n<p>You have the right to:<\/p>\r\n<ul>\r\n<li><strong>Access<\/strong> your personal data<\/li>\r\n<li><strong>Request<\/strong> correction of inaccurate or incomplete information<\/li>\r\n<li><strong>Cancel<\/strong> (request deletion of) your data when legally applicable<\/li>\r\n<li><strong>Object<\/strong> to certain data processing activities<\/li>\r\n<\/ul>\r\n<p>You may also revoke your consent when legally permitted.<\/p>\r\n<p>To exercise any of these rights, please contact us at:<\/p>\r\n<p><a href=\"mailto:info@casaantena.com\">info@casaantena.com<\/a><\/p>\r\n<p>Your request should include at least:<\/p>\r\n<ol>\r\n<li>full name<\/li>\r\n<li>contact information<\/li>\r\n<li>a clear description of your request<\/li>\r\n<li>information necessary to verify your identity<\/li>\r\n<\/ol>\r\n<p>We will respond in accordance with applicable legal requirements and timelines.<\/p>\r\n<h2>\u00a0<\/h2>\r\n<h2>11. Children\u2019s Privacy<\/h2>\r\n<p>Casa Antena does not knowingly collect personal information from minors without authorization from their parents or legal guardians.<\/p>\r\n<p>When a reservation involves minors, the relevant information must be provided and authorized by a responsible adult.<\/p>\r\n<h2>\u00a0<\/h2>\r\n<h2>12. Third-Party Links and Services<\/h2>\r\n<p>Our website may contain links or integrations with external platforms or services.<\/p>\r\n<p><strong>Casa Antena is not responsible for the privacy practices, policies, or content of third-party websites or services<\/strong>. We encourage users to review their respective privacy policies before sharing personal information with them.<\/p>\r\n<h2>\u00a0<\/h2>\r\n<h2>13. Changes to This Privacy Policy<\/h2>\r\n<p>We reserve the right to update this Privacy Policy to reflect legal, operational, or technological changes.<\/p>\r\n<p>Any modifications will be published on this website together with the corresponding updated revision date. We encourage you to review this Policy periodically.<\/p>\r\n<h2><br \/>Contact<\/h2>\r\n<p>If you have any questions regarding this Privacy Policy or the processing of your personal data, we will be happy to assist you at:<\/p>\r\n<p><a href=\"mailto:info@casaantena.com\">info@casaantena.com<\/a><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Casa Antena |\u00a0 Privacy Policy Last updated: May 2026 At Casa Antena, operated by Antena Labs, S.C., we value your privacy and are committed to protecting your personal data. This Privacy Policy explains, in a clear and transparent manner, how we collect, use, protect, and, in certain cases, share your information when you visit our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/casaantena.com\/es\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casaantena.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casaantena.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casaantena.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casaantena.com\/es\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":7,"href":"https:\/\/casaantena.com\/es\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":8482,"href":"https:\/\/casaantena.com\/es\/wp-json\/wp\/v2\/pages\/3\/revisions\/8482"}],"wp:attachment":[{"href":"https:\/\/casaantena.com\/es\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}