Last updated: May 2026
At Casa Antena, operated by Antena Labs, S.C., we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains, in a clear and transparent manner, how we collect, use, protect, and, in certain cases, share your information when you visit our website, make a reservation, request information, or use any of our services.
Our commitment is to provide a secure, transparent, and respectful experience aligned with your privacy rights.
The entity responsible for processing your personal data is:
Legal Entity: Antena Labs, S.C.
Tax ID (RFC): ALA1607223X7
Address: Calle Filósofos No. 204, Col. Panorama, C.P. 37160, León, Guanajuato, Mexico
Contact Email: info@casaantena.com
For any questions related to privacy or personal data protection, you may contact us through the email address above.
We may collect and process the following categories of personal data:
When required for invoicing or administrative purposes:
Important: Casa Antena does not directly store complete credit or debit card information. Payments are processed through certified third-party payment platforms.
We use your information for the following purposes:
We process your personal data based on one or more of the following legal grounds:
Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and optimize our services.
These cookies may include:
You may manage your cookie preferences at any time through our cookie banner or cookie settings center available on the website.
For more information, please refer to our Cookies Policy.
Casa Antena does not sell or commercially trade your personal data.
However, certain information may be shared with third parties strictly when necessary for the proper provision of our services, including:
We may use third-party services to support our operations, including:
These providers may process information in accordance with their own privacy policies and security standards.
When required by applicable law or by tax, regulatory, or judicial authorities.
Some technology providers used by Casa Antena may store or process information outside of Mexico.
In such cases, we seek to work with platforms that implement reasonable data protection and security standards consistent with applicable international practices.
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and for the periods required by applicable legal, tax, administrative, or security obligations.
Once the applicable retention period has ended, your information will be securely deleted or anonymized when appropriate.
We implement reasonable technical, administrative, and organizational measures to protect your information against loss, misuse, unauthorized access, alteration, or disclosure.
These measures may include, among others:
Although no system is entirely infallible, we continuously work to maintain a secure digital environment.
You have the right to:
You may also revoke your consent when legally permitted.
To exercise any of these rights, please contact us at:
Your request should include at least:
We will respond in accordance with applicable legal requirements and timelines.
Casa Antena does not knowingly collect personal information from minors without authorization from their parents or legal guardians.
When a reservation involves minors, the relevant information must be provided and authorized by a responsible adult.
Our website may contain links or integrations with external platforms or services.
Casa Antena is not responsible for the privacy practices, policies, or content of third-party websites or services. We encourage users to review their respective privacy policies before sharing personal information with them.
We reserve the right to update this Privacy Policy to reflect legal, operational, or technological changes.
Any modifications will be published on this website together with the corresponding updated revision date. We encourage you to review this Policy periodically.
If you have any questions regarding this Privacy Policy or the processing of your personal data, we will be happy to assist you at:
